POOL RESOURCES 2016

Warranties

Tara's products are built to fit your pool and your life. Our commitment to quality and service take the worry out of your purchase. We back our products with the best warranties in the industry to give you peace of mind. Please be sure to register your warranty to receive full product support. 

Register your Liner Warranty

Register your Safety Cover Warranty

Tara Liners - 20 Year Limited Liner Warranty | 5 Year Full 15 Year Prorated

(For Tara Liners purchased after 01/01/2015)
Tara Liners warrants that this liner will not leak due to a seam separation under normal wear, exposure and usage for a period of twenty (20) years from date of purchase. This liner warranty has a twenty year limited pro-ration period. If Tara Liners confirms a manufacturer's defect in the liner of your claim during the first five years from date of installation, Tara Liners will either repair at no charge, or replace the liner on a product replacement basis.

After the fifth year has expired, a charge will be made equal to the following schedule based on suggested retail price at the time of replacement:

  • 6th year 60%
  • 7th year 70%
  • 8th year - 20th year 80%.

Tara Liners does not pay water or labor allowance on pro-rated warranties.

Tara Liners has no control of the installation or maintenance of the pool once the liner has been installed. It is up to the installer to make sure the liner is being installed in a pool identical to the dimensions given to Tara Liners for construction of the liner, and that the liner is being dropped in a suitable shell, free of rough spots under the liner (rust gravel, or any type of abrasive surfaces) to which the liner will come in contact. The most suitable type of surface to put under the liner is a very fine grade of pure sand or vermiculite.

If for some reason the liner does not appear to properly fit the pool, the installer should contact Tara Liners immediately before attempting to fill the pool with water.

Once the liner has been installed the water should be balanced to the recommended levels immediately! A guide for the correct water balance is outlined on the back of the warranty card. It is up to the homeowner to insure that the water is properly balanced at all times. Our warranty does not cover damage to the liner caused by an improper water balance, which can and will cause severe damage to the liner.

Although it is not a very frequent occurrence, it has been known for some time that ants, termites, and various other insects will sometimes eat holes in a vinyl liner. It might be wise to have an exterminator treat the ground in the area where a new pool is being constructed, or treat the ground in the pool area prior to installing the new liner in the pool.

This warranty is subject to the following additional terms and conditions:

A liner failure must be reported in writing or email directly to Tara Liners within thirty (30) days of the failure. You will then be contacted by an employee of Tara Liners who will let you know the steps to follow, to handle the situation. Tara Liners reserves the right to repair or replace, at the option of Tara Liners, any liner appearing to fail or improperly fit the pool. Tara Liners also reserves the right to authorize or elect a qualified pool repairman to make the necessary repairs in order for the liner to perform its basic functions. It is unwise to allow a pool to stand empty. If you experience an alleged defect in your liner, try to photograph or videotape the area in question prior to patching the liner. Quite often this will allow Tara Liners to make a determination of warranty prior to having the liner replaced.

Any questions regarding the terms and conditions of this warranty may be directed to the Warranty Department at Tara Liners by writing or calling the address and phone number listed above.

Tara Liners strives to buy premium grade vinyl. However, since this vinyl is not manufactured or produced by Tara Liners, any failure due to material defects including, but not limited to fading, discoloration, staining or changes in physical characteristics are not covered under Tara Liners limited warranty. Any such material defects shall be referred to the manufacturer of such material who is solely responsible to the claim.

Tara Liners liner warranty does not apply to tears, punctures, damage caused by undue abuse, excessive strain, improper installation procedures, chemical damage regardless of origin or type of administration, fading, damage results from improper use of Salt-Chlorine Generation Systems, or acts of God such as ice damage or failure caused by exceptional temperature extremes, consumer negligence, pool cleaning equipment, scuffing, issues from draining your pool or improper assembly or installation. Decorative color trim printings used on the liner are excluded from our warranty coverage. If the liner fits poorly, or fails during installation, continued use of the liner without written consent by Tara Liners voids this warranty. We disclaim any liability for the cost of liner removal and reinstallation or water and chemical replacement. We expressly renounce and disclaim for consequential damages to property of purchaser or any other person. In addition, Tara Liners will not assume any liability if the pool installation violates local building codes.

This warranty gives you specific rights and you may also have other rights, which may vary from State to State. The warranty registration must be filled in online or mailed to Tara Liners within thirty (30) days of purchase; otherwise Tara Liners limited warranty will be invalid. Proof of purchase must be presented with any claim.

Download the 2015 Tara Liners Warranty Card

 

Tara Liners - Warranty for liners purchased before 01/01/2015

(For Tara Liners purchased before 01/01/2015)
Tara Liners warrants that this liner will not leak due to a seam separation under normal wear, exposure and usage for a period of twenty (20) years from date of purchase. This liner warranty has a twenty year limited pro-ration period. If Tara Liners confirms a defect in the liner of your claim during the first or second year, Tara Liners will either repair at no charge, or replace the liner on a product replacement basis.

After the second year has expired, a charge will be made equal to the following schedule based on suggested retail price at the time of replacement:

  • 3rd year 30%
  • 4th year 40%
  • 5th year 50%.
  • 6th year 60%
  • 7th year 70%
  • 8th - 20th year 80%

Tara Liners does not pay water or labor allowance on pro-rated warranties.

Tara Liners has no control of the installation or maintenance of the pool once the liner has been installed. It is up to the installer to make sure the liner is being installed in a pool identical to the dimensions given to Tara Liners for construction of the liner, and that the liner is being dropped in a suitable shell, free of rough spots under the liner (rust gravel, or any type of abrasive surfaces) to which the liner will come in contact. The most suitable type of surface to put under the liner is a very fine grade of pure sand or vermiculite.

If for some reason the liner does not appear to properly fit the pool, the installer should contact Tara Liners immediately before attempting to fill the pool with water.

Once the liner has been installed the water should be balanced to the recommended levels immediately! A guide for the correct water balance is outlined on the back of the warranty card. It is up to the homeowner to insure that the water is properly balanced at all times. Our warranty does not cover damage to the liner caused by an improper water balance, which can and will cause severe damage to the liner.

Although it is not a very frequent occurrence, it has been known for some time that ants, termites, and various other insects will sometimes eat holes in a vinyl liner. It might be wise to have an exterminator treat the ground in the area where a new pool is being constructed, or treat the ground in the pool area prior to installing the new liner in the pool.

This warranty is subject to the following additional terms and conditions:

A liner failure must be reported in writing or email directly to Tara Liners within thirty (30) days of the failure. You will then be contacted by an employee of Tara Liners who will let you know the steps to follow, to handle the situation. Tara Liners reserves the right to repair or replace, at the option of Tara Liners, any liner appearing to fail or improperly fit the pool. Tara Liners also reserves the right to authorize or elect a qualified pool repairman to make the necessary repairs in order for the liner to perform its basic functions. It is unwise to allow a pool to stand empty. If you experience an alleged defect in your liner, try to photograph or videotape the area in question prior to patching the liner. Quite often this will allow Tara Liners to make a determination of warranty prior to having the liner replaced.

Any questions regarding the terms and conditions of this warranty may be directed to the Warranty Department at Tara Liners by writing or calling the address and phone number listed above.

Tara Liners strives to buy premium grade vinyl. However, since this vinyl is not manufactured or produced by Tara Liners, any failure due to material defects including, but not limited to fading, discoloration, staining or changes in physical characteristics are not covered under Tara Liners limited warranty. Any such material defects shall be referred to the manufacturer of such material who is solely responsible to the claim.

Tara Liners liner warranty does not apply to tears, punctures, damage caused by undue abuse, excessive strain, improper installation procedures, chemical damage regardless of origin or type of administration, fading, damage results from improper use of Salt-Chlorine Generation Systems, or acts of God such as ice damage or failure caused by exceptional temperature extremes, consumer negligence, pool cleaning equipment, scuffing, issues from draining your pool or improper assembly or installation. Decorative color trim printings used on the liner are excluded from our warranty coverage. If the liner fits poorly, or fails during installation, continued use of the liner without written consent by Tara Liners voids this warranty. We disclaim any liability for the cost of liner removal and reinstallation or water and chemical replacement. We expressly renounce and disclaim for consequential damages to property of purchaser or any other person. In addition, Tara Liners will not assume any liability if the pool installation violates local building codes.

This warranty gives you specific rights and you may also have other rights, which may vary from State to State. The warranty registration must be filled in online or mailed to Tara Liners within thirty (30) days of purchase; otherwise Tara Liners limited warranty will be invalid. Proof of purchase must be presented with any claim.

Download the Tara Liners Warranty Card

 

Tara Safety Covers - Mesh Safety Cover Warranty

Tara Safety Covers warrants to the original consumer purchaser that this mesh safety cover is free from defects in materials and workmanship when properly ordered, installed, used, and maintained, for a period of 15 years. If Tara Safety Covers confirms a defect in the safety cover of your claim during the first or second year, Tara Safety Covers will either repair at no charge, or replace the safety cover on a product replacement basis. The purchaser’s costs will be based on the length of time from the original date of purchase to the date the warranty claim is made.

The following schedule sets forth the percentage rate to be paid by the purchaser:

  • 3rd year 30%
  • 4th year 40%
  • 6th year 60%
  • 9th year - 15th year 90%

All repairs or replacements shall be F.O.B. Tara Safety Covers, Inc. plant.

Tara Safety Covers, Inc. will not be liable for the costs of freight, installation, service or labor costs, or other incidental or consequential damages. This warranty is in lieu of any other warranty, expressed or implied, and we neither assume nor authorize anyone else to assume for us any other obligation or liability. This warranty gives the original consumer purchaser specific legal rights. Purchaser may also have other rights which vary from state to state.

LIMITATIONS & EXCLUSIONS

This warranty relates only to manufacturing defects and does not include discoloration, damage or failure resulting from improper installation or if the safety cover has been subject to misuse, alterations, neglect, or abuse, or if the water level of the pool falls more than 18 inches below the pool coping during snow season. This warranty is not valid if this safety cover is installed on a size or shape of pool other than that for which it was designed, such as using a rectangular cover on a freeform pool.

OTHER EXCLUSIONS INCLUDE

  • Tree limbs or other sharp objects pierce the safety cover
  • Animal damage
  • Fading of materials due to sun or chemical exposure
  • Abrasion from excessive wind moving safety cover, or abrasion from pool coping
  • Cigarette or other type of burn

It is the purchaser's responsibility to follow all safety instructions provided with the Tara Safety Covers Safety Cover product and to educate all users of the product as to its safe and proper use. At no time should anyone intentionally walk onto the safety cover.

RETURN POLICY

Tara Safety Covers may instruct the purchaser to return the safety cover, freight prepaid, or send photographs of the defective cover, postage prepaid, to Tara Safety Covers Inc., 2294 Old 431 Hwy, Owens Cross Roads, AL 35763. Upon inspection of the return, the purchaser will be informed as soon as possible as to the disposition of the claim.

Download the Tara Mesh Safety Cover Warranty Card

 

Tara Safety Covers - Solid Safety Cover Warranty

Tara Safety Covers warrants to the original consumer purchaser that this solid pool safety cover is free from defects in materials and workmanship when properly ordered, installed, used, and maintained, for a period of 12 years. If Tara Safety Covers confirms a defect in the safety cover of your claim during the first or second year, Tara Safety Covers will either repair at no charge, or replace the cover on a product replacement basis. The purchaser’s costs will be based on the length of time from the original date of purchase to the date the warranty claim is made. The CUSTOMER WILL PAY 1/144 for each month or part there of elapsed since the original factory shipping date, of the current list price of the replacement safety cover, plus a 10% service and handling charge.

All repairs or replacements shall be F.O.B. Tara Safety Covers, Inc. plant.

Tara Safety Covers, Inc. will not be liable for the costs of freight, installation, service or labor costs, or other incidental or consequential damages. This warranty is in lieu of any other warranty, expressed or implied, and we neither assume nor authorize anyone else to assume for us any other obligation or liability. This warranty gives the original consumer purchaser specific legal rights. Purchaser may also have other rights which vary from state to state.

LIMITATIONS & EXCLUSIONS

This warranty relates only to manufacturing defects and does not include discoloration, damage or failure resulting from improper installation or if the safety cover has been subject to misuse, alterations, neglect, or abuse, or if the water level of the pool falls more than 18 inches below the pool coping during snow season. This warranty is not valid if this safety cover is installed on a size or shape of pool other than that for which it was designed, such as using a rectangular safety cover on a freeform pool.

OTHER EXCLUSIONS INCLUDE

  • Tree limbs or other sharp objects pierce the safety cover
  • Animal damage
  • Fading of materials due to sun or chemical exposure
  • Abrasion from excessive wind moving safety cover, or abrasion from pool coping
  • Cigarette or other type of burn

It is the purchaser's responsibility to follow all safety instructions provided with the Tara Safety Covers Solid Pool Safety Cover product and to educate all users of the product as to its safe and proper use. At no time should anyone intentionally walk onto the safety cover.

Download the Tara Solid Safety Cover Warranty Card

CONNECT WITH US

2294 Old 431 Highway    |    Owens Cross Roads, AL 35763    |    sales@taramfg.com

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