(For Tara Liners purchased before 01/01/2015)
Tara Liners warrants that this liner will not leak due to a seam separation under normal wear, exposure and usage for a period of twenty (20) years from date of purchase. This liner warranty has a twenty year limited pro-ration period. If Tara Liners confirms a defect in the liner of your claim during the first or second year, Tara Liners will either repair at no charge, or replace the liner on a product replacement basis.
After the second year has expired, a charge will be made equal to the following schedule based on suggested retail price at the time of replacement:
- 3rd year 30%
- 4th year 40%
- 5th year 50%.
- 6th year 60%
- 7th year 70%
- 8th - 20th year 80%
Tara Liners does not pay water or labor allowance on pro-rated warranties.
Tara Liners has no control of the installation or maintenance of the pool once the liner has been installed. It is up to the installer to make sure the liner is being installed in a pool identical to the dimensions given to Tara Liners for construction of the liner, and that the liner is being dropped in a suitable shell, free of rough spots under the liner (rust gravel, or any type of abrasive surfaces) to which the liner will come in contact. The most suitable type of surface to put under the liner is a very fine grade of pure sand or vermiculite.
If for some reason the liner does not appear to properly fit the pool, the installer should contact Tara Liners immediately before attempting to fill the pool with water.
Once the liner has been installed the water should be balanced to the recommended levels immediately! A guide for the correct water balance is outlined on the back of the warranty card. It is up to the homeowner to insure that the water is properly balanced at all times. Our warranty does not cover damage to the liner caused by an improper water balance, which can and will cause severe damage to the liner.
Although it is not a very frequent occurrence, it has been known for some time that ants, termites, and various other insects will sometimes eat holes in a vinyl liner. It might be wise to have an exterminator treat the ground in the area where a new pool is being constructed, or treat the ground in the pool area prior to installing the new liner in the pool.
This warranty is subject to the following additional terms and conditions:
A liner failure must be reported in writing or email directly to Tara Liners within thirty (30) days of the failure. You will then be contacted by an employee of Tara Liners who will let you know the steps to follow, to handle the situation. Tara Liners reserves the right to repair or replace, at the option of Tara Liners, any liner appearing to fail or improperly fit the pool. Tara Liners also reserves the right to authorize or elect a qualified pool repairman to make the necessary repairs in order for the liner to perform its basic functions. It is unwise to allow a pool to stand empty. If you experience an alleged defect in your liner, try to photograph or videotape the area in question prior to patching the liner. Quite often this will allow Tara Liners to make a determination of warranty prior to having the liner replaced.
Any questions regarding the terms and conditions of this warranty may be directed to the Warranty Department at Tara Liners by writing or calling the address and phone number listed above.
Tara Liners strives to buy premium grade vinyl. However, since this vinyl is not manufactured or produced by Tara Liners, any failure due to material defects including, but not limited to fading, discoloration, staining or changes in physical characteristics are not covered under Tara Liners limited warranty. Any such material defects shall be referred to the manufacturer of such material who is solely responsible to the claim.
Tara Liners liner warranty does not apply to tears, punctures, damage caused by undue abuse, excessive strain, improper installation procedures, chemical damage regardless of origin or type of administration, fading, damage results from improper use of Salt-Chlorine Generation Systems, or acts of God such as ice damage or failure caused by exceptional temperature extremes, consumer negligence, pool cleaning equipment, scuffing, issues from draining your pool or improper assembly or installation. Decorative color trim printings used on the liner are excluded from our warranty coverage. If the liner fits poorly, or fails during installation, continued use of the liner without written consent by Tara Liners voids this warranty. We disclaim any liability for the cost of liner removal and reinstallation or water and chemical replacement. We expressly renounce and disclaim for consequential damages to property of purchaser or any other person. In addition, Tara Liners will not assume any liability if the pool installation violates local building codes.
This warranty gives you specific rights and you may also have other rights, which may vary from State to State. The warranty registration must be filled in online or mailed to Tara Liners within thirty (30) days of purchase; otherwise Tara Liners limited warranty will be invalid. Proof of purchase must be presented with any claim.
Download the Tara Liners Warranty Card